April 6, 2022 FTC

FTC Successfully Appraised at
CMMI-SVC Level 3


Favor TechConsulting, LLC (FTC), a leading IT services and solutions provider that delivers Next-Gen digital transformation across the federal sector, today announced that its Technology Services Help Desk has been re-appraised at maturity level 3 of the CMMI Institute’s Capability Maturity Model Integration for Services (CMMI-SVC). The appraisal was performed by Multi-Dimensional Maturity (MD Maturity), a Veteran-owned small business and CMMI Institute partner for over fifteen years. This is FTC’s third successful CMMI-SVC Level 3 appraisal, the first having been completed in 2015. 

CMMI is an internationally recognized capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance. An appraisal at maturity level 3 indicates that FTC’s standards, processes, procedures, tools and methods are well characterized, understood, and aligned with industry best practices to allow for optimal program success, flexibility and efficiency and to ensure a high standard of quality in customer service.  

“Achieving the CMMI Maturity Level 3 benchmark for a third time evidences FTC’s ongoing commitment to applying the highest quality standards to our processes, procedures and – most importantly – for the high level of service we provide to our customers. We are proud to achieve this distinction once again as a mark of our deep corporate commitment to continual process improvement and excellence in innovation,” commented FTC’s Chief Technology Officer (CTO) and Executive Sponsor Don Sottile. 


Favor TechConsulting, LLC (FTC) is a leading IT solutions and services provider that has been driving digital transformation for Federal Government agencies since 2007. Specializing in Agile Transformation, IT Infrastructure & Modernization, Cyber & Threat Detection, Data Science & Analytics, and Intelligence Engineering & Operations, FTC delivers mission success through Next-Gen IT solutions and services that transform – and transcend – the status quo.  


CMMI Institute is the global leader in the advancement of best practices in people, process, and technology. CMMI Institute’s promise is to inspire cultures of continuous improvement that elevate performance and create sustainable competitive advantage. 

CMMI Institute offers market-driven solutions that provide insights for baselining and optimizing key organizational capabilities, cyber maturity, and data assets to elevate business performance. For over 25 years, thousands of high-performing organizations in a variety of industries, including aerospace, finance, healthcare, information technology, software, defense, transportation, and telecommunications, have achieved sustainable business success through adopting the CMMI and proved they are capable business partners and suppliers. To learn more about how CMMI can help your organization elevate performance, visit CMMIinstitute.com.