IT INFRASTRUCTURE & MODERNIZATION

From cloud migration to telecommunications systems and human-level services, we support all facets of digital operations.

Our team of infrastructure and cloud architects offers secure, cost-effective, mission-critical computing infrastructure solutions that are adaptive and scalable for rapid build and deployment of new mission capabilities and automated operations.

CLOUD MIGRATION / DATA CENTER CONSOLIDATION

Our Cloud Architects are Microsoft and AWS-certified to develop detailed and tailored frameworks to streamline and successfully execute mission-critical enterprise cloud initiatives, to include Software as a Service (SaaS), Platform as a Service (PaaS) and Identity as a Service (IDaaS).

We build cloud solutions that integrate the right platforms, technologies, and cloud services to optimize infrastructure security and availability while supporting our customers’ business goals and initiatives.

IT SERVICE MANAGEMENT & SERVICE DESK OPTIMIZATION

Our trained ITIL experts deliver dependable results at scale using a common set of methods, tools, and processes for control and governance with standard metrics supporting business driven outcomes and enabling transparency for a culture of continuous improvement.

We assess people, processes, and tools to evaluate existing customer service desk operations developing metrics-driven action plans for operational improvements including automating issue resolution to enhance situational awareness across the enterprise.

TELECOMMUNICATIONS SERVICES

We provide network planning and design, equipment/vendor selection, verification of equipment through lab-demos, simulations and interoperability testing, migration planning and implementation, network deployment, cut-over/roll-back plans and justifications for merging, consolidating or retiring applications/e-systems.

We provide expertise and experience in emerging technologies as enablers like 5G, software-defined networking (SDN), network function virtualization (NFV), artificial intelligence (AI), robotic process automation (RPA), and Blockchain.

CASE STUDY

FROM CLOUD TO COMMUNITY FOR THE UNIFORMED SERVICES FAMILY HEALTH PLAN How the FTC Team Leveraged the AWS Cloud to Transform Value-Based Care for a Smarter, More Engaged Department of Defense (DoD) Uniformed Services Family Health Plan (USFHP) Stakeholder Community