Infrastructure Support Services

Infrastructure Support

FTC’s Infrastructure Support Services professionals bring advanced capabilities and a unique ability to identify and implement operations and maintenance efficiencies and continually deliver value leveraging Information Technology Infrastructure Library principles to provide predictable, low risk solutions for our customers.

Our extensive Infrastructure operations portfolio covers requirements ranging from comprehensive service desk and contact center support including Tiers I, II, and III, End-user and desk-side support, Systems Administration, Storage Area Network (SAN) administration and optimization and more.



  • I.T. Service Management
  • Service Desk Optimization