Agile Transformation Services
FTC uses Agile methods across all our IT service engagements to deliver high quality software and infrastructure support with a DevOps mindset. Being responsive and adaptable to changing business needs is essential and we incorporate agile and organizational transformation techniques into our program management, governance, and agile coaching practices.
- Software Development & Sustainment – We support all facets of the software development lifecycle (development, testing, deployment) for software and infrastructure as code projects in addition to post-deployment sustainment of operations. Our agile approach is integrated into ITIL/ITSM practices and tailors to established customer lifecycles to ensure compliance with Federal agency-specific standards and guidelines.
- Program Management – We approach the collection of work to be done as a portfolio and organize that work into business value streams following Lean management principles. This facilitates efficient scaling up or down as work volume changes promoting collaboration and communication transparency, foundational elements of flexible organizations focused on delivering value to stakeholders.
- Enterprise Infrastructure – Infrastructure supports development, delivery and operations and we manage infrastructure as code using our Agile/DevOps philosophy and practices. Physical and virtual infrastructure activities become backlog items for our teams to prioritize and address.
- User Centered Design – We focus on user needs and interactions balanced with business objectives across all services FTC provides. We utilize visual requirements gathering and design/development techniques and ensure regular user feedback sessions are conducted as the product evolves towards production deployment.